The world around us is changing, and we’re changing with it.
Due to the health concerns posed by the current COVID-19 pandemic, we’ve implemented some precautionary measures in-store to ensure the health and safety of our patrons. We are following advice from the World Health Organisation regarding their recommendations to minimise the risk of infection to our staff members and other customers.
Our website is processing and shipping orders as usual, so you may continue to shop from the comfort of your own home. Although we are working hard to minimise the impact of this crisis on our customers, there is the possibility that we will encounter delays in stock availability and shipping during this time. Rest assured that we’re working with our suppliers to control this, and we’ll keep in touch with you to notify you of any disruptions or delays to your order.
Our physical and online stores will continue to operate as normal. We have instituted heightened hygiene procedures and policies in-store, increased cleaning of frequently touched surfaces, and advised our staff to follow a protocol of regular handwashing and minimal physical contact. We’re also offering contactless payments and our stores are equipped with hand sanitiser for all to use to ensure a positive shopping experience.
If you’d prefer to shop from home, our lines are open to chat via phone, email or on our website during regular business hours.
Don’t hesitate to give us a call on 1300 694 434 or send us an email at email@example.com if you have any questions or concerns. We’re here to help.
We thank you for your extended patronage during this trying time. Stay safe. Wash your hands.