Shipping and Delivery Policy
We deliver products Australia wide using a variety of shipping companies. Shipping costs are influenced by the size and weight of the product(s) and your location. Shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
We are offering FREE SHIPPING for order $600 and over Australian wide with the exception of:
- Floorstanding Speakers
- Speaker Packages
- Accoustic panels
- Furniture and Racks (Tauris)
We offer the options of goods insurance and carbon offset at a small additional charge.
Due to freight company and bank security issues, we are unfortunately unable to ship to PO Boxes.
Orders are usually dispatched the same or next business day and shipping times are usually estimated at between 1-5 business days, depending on your location within Australia. (This may be longer over the Christmas period.)
We do not typically accept returns due to change of mind unless products are in NEW and are UNOPENED in original boxes/packaging. Products that are faulty on purchase (DOA- Dead On Arrival) will be repaired or replaced at our discretion.